Faster Help, Anytime You Need It
Upgrade to HighLevel Priority Support
With Priority Support, your agency runs smoother with 24/7 support from HighLevel. Enjoy faster help, expert guidance, and VIP treatment when you need it most.
Designed for Agencies That Need Speed and Efficiency
Expert Support to Keep Your Business Scaling and Thriving
Priority Support is the perfect solution for Agency Owners and Admins who can’t afford delays. From troubleshooting to scaling, it’s your go-to for fast, efficient solutions. Stay ahead of the curve with uninterrupted momentum.
Benefits of Upgrading to HighLevel Priority Support
Faster Responses, Expert Assistance, and 24/7 Peace of Mind
Faster Response Times
Priority handling ensures your tickets and chats are answered quickly, reducing wait times.
Direct Access to Senior Specialists
Get immediate help from experienced experts.
24/7 Availability
Access support anytime (day or night) to match your agency's schedule.
Priority Escalation of Issues
Critical issues are escalated and resolved faster, minimizing downtime.
Reduced Ticket Resolution Time
Shorter resolution times mean your business stays on track without unnecessary delays.
Improved Workflow Efficiency
Quick solutions help optimize your processes, keeping operations smooth.
Enhanced Client Satisfaction
Faster resolutions ensure your clients experience uninterrupted service.
Peace of Mind for Agency Owners
Know that help is always available, no matter the problem or time of day.
Priority Support for HighLevel Agencies
Faster Help, Expert Guidance, and 24/7 Availability to Match Your Business Pace
Priority Support helps you solve problems quickly so you can focus on your customers. This means less downtime, happier clients, and peace of mind.
Need quick answers? Tackling complex challenges? Our Senior Specialists are ready to assist you day or night, ensuring your business never skips a beat.
Save Time, Solve Problems, and Scale Your Agency Faster
The Competitive Edge of VIP Support for Growing Agencies
| Feature | Priority Support | Normal Support |
|---|---|---|
| Response Time | Faster response times for chat and tickets | Standard response times |
| Direct Access | Live Chat and Zoom directly with Senior Specialists | Standard response times |
| Ticket Escalation | Automatic prioritization and faster escalation for urgent issues | Standard escalation process |
| Direct Access | Reduced average resolution time for tickets and chats | Regular resolution speed |
| Service Scope | VIP treatment for HighLevel Agency Owners/Admins | VIP treatment for HighLevel Agency Owners/Admins |
| Support Channels | Faster 24/7 Chat Support, Ticket Support, and Escalations | Chat and ticket support during regular hours |
| Key Benefit | Skipping to the front of the line; faster resolutions | Standard support queue |
| Impact on Business | Enables faster problem-solving and scaling | Regular problem-solving support |
| Plan Pricing | Monthly: $300/mo Annual: $3000/yr (Save $600) | Included with HighLevel subscription |
| Best for Whom? | Agencies that value speed, instant resolutions, and growth | General users with regular support needs |
What Agency Owners Are Saying About HighLevel Priority Support
Real Testimonials: Why Agencies Trust Our VIP Support
Awards
Frequently Asked Questions About HighLevel
Priority Support
Get Clear Answers Before You Upgrade
What is Priority Support?
Priority Support provides faster response times, direct access to Senior Specialists, and 24/7 availability to help your agency resolve issues quickly.
Who can use Priority Support?
This service is designed for Agency Owners and Admins who need efficient, expert support.
Is Priority Support available 24/7?
Yes! Priority Support is available around the clock for both chat and ticket requests.
How quickly will I receive responses with Priority Support?
Priority Support ensures you get faster chat responses and escalated ticket handling.
Do I get a dedicated support representative?
While you won’t have a single dedicated rep, you’ll always interact with Senior Specialists who prioritize your agency’s needs.
How does Priority Support benefit my agency?
It reduces downtime, solves issues faster, and lets you focus on scaling your agency while keeping clients happy.
Can I use Priority Support for multiple accounts?
No. Priority Support is linked to one agency account per subscription. For multiple accounts, separate subscriptions are required.
Can sub-account or location users access Priority Support?
Only Agency Owners and Admins can access Priority Support. Sub-account users are not eligible.
Does Priority Support cover all HighLevel features?
Yes! You’ll receive expert support for all HighLevel features, ensuring you get the most out of the platform.
How do I upgrade to Priority Support?
Navigate to your Agency View, click the blue Question Mark icon, and select Priority Support to choose your plan.
What plans are available for Priority Support?
You can choose a monthly plan at $300/month or an annual plan at $3000/year, which gives you two months free at a savings of $600!
Can I cancel Priority Support at any time?
Yes! Submit a cancellation request, and our team will respond within 24-48 hours.
Will Priority Support help with technical setup?
Yes! Our Senior Specialists can guide you through technical setups, troubleshooting, and more.
Does Priority Support include live Zoom sessions?
Yes! You can access live Zoom support with our Senior Specialists to resolve complex issues.
How do I access Priority Support once subscribed?
You can use the Priority Support widget within your account to initiate a chat, submit a ticket, or join a live Zoom session.
Can I transfer Priority Support to another account?
No. Priority Support is tied to the account it was purchased for and cannot be transferred.
Is there a discount for annual subscriptions?
Yes! The annual plan includes two free months, saving you $600 compared to monthly payments.
What happens if I downgrade from Priority Support?
You’ll return to Standard Support, which doesn’t include the benefits of faster responses or 24/7 availability.
Upgrade to HighLevel Priority Support Today and Skip the Line
Choose Your Plan and Start Enjoying Faster, Smarter Support
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