Are you unable to log into your HighLevel Account?

Welcome!

Having trouble logging into your HighLevel Account? We are here to help! Below you will find two options to get login help now.

Please note: this is ONLY for Login Help related requests.

Do not submit standard support requests here as this will result in slower resolution time.

You can learn how to submit a standard Support Request by visiting gohighlevel.com/support.

Option 1: (Fastest) Ask Another Agency Admin

Did you know you can ask another Agency Admin to change your password on your behalf?

If you have another Agency Admin level user who you can contact, they can actually update your password for you! This way you don't need to wait any longer to access your account.

All they need to do is head into their HighLevel Account, the same one you log into at app.gohighlevel.com/settings/team (unless you use a whitelabel domain, that works as well.)

Then have them locate your user, edit your user setting by updating it to a password you both know.

After saving, you can log in with the password you both know.

Now you can repeat the steps on your own account to change your password to something only you know.

Option 2: Contact HighLevel via our Login Help Now Form

If you are unable to contact or find another Agency Admin as seen above, we can get you login help now!

If you tried contacting another Agency Admin using the fastest self-help solution shown above, we have another option.

Click the "Get Login Help Now!" button to fill out the Account Lockout Support Form, then one of our agents will reach out to you as soon as possible.